Terms and Conditions for Lawn Mowing in Bethnal Green
Welcome to our Lawn Mowing services in Bethnal Green. These Terms and Conditions outline the rules and guidelines for using our services. By engaging with us, you agree to comply with these terms, ensuring a smooth and professional experience for both parties involved.
Service Agreement
Scope of Services
Our lawn mowing services include regular cutting, edging, and leaf removal to maintain the aesthetic appeal of your lawn. Additional services such as fertilizing, pest control, and landscaping are available upon request.
Scheduling and Availability
We offer flexible scheduling options to accommodate your needs. Services are typically scheduled on a weekly or bi-weekly basis, depending on lawn growth and client preferences. Availability may vary during peak seasons, so early booking is recommended.
Payment Terms
Pricing Structure
Our pricing is based on the size of the lawn, frequency of service, and any additional services requested. Prices are outlined in our service brochure and are subject to change based on specific requirements.
Payment Methods
We accept various payment methods, including cash, credit/debit cards, and bank transfers. Invoices are issued on a monthly basis, with payments due within 15 days of receipt.
Late Payment Policies
Late payments may incur a late fee of 5% of the outstanding amount per month. Continued non-payment may result in suspension of services until the account is settled.
Cancellation and Rescheduling
Cancellation Policy
Cancellations must be made at least 48 hours in advance. Failure to provide adequate notice may result in a cancellation fee equivalent to one service visit.
Rescheduling Guidelines
Clients may reschedule services with a minimum of 24-hour notice. We strive to accommodate rescheduling requests; however, availability cannot be guaranteed during peak periods.
Customer Responsibilities
Property Access
Clients must ensure that our team has unrestricted access to the property during scheduled service times. This includes providing keys or access codes if necessary.
Preparation of Lawn
Before each service, please remove any obstacles such as toys, furniture, or debris that may hinder our work. This helps prevent damage to property and ensures efficient service delivery.
Liability and Insurance
Damage Responsibility
While we take utmost care in our services, clients are responsible for informing us of any existing damage or fragile areas in their lawn or property to prevent accidental harm.
Insurance Coverage
Our company is fully insured, covering any damages that may occur during the provision of our services. A copy of the insurance policy can be provided upon request.
Service Modifications
Changes to Services
If you wish to modify the scope of services, please notify us at least 72 hours in advance. Additional charges may apply based on the nature and extent of the changes requested.
Additional Services
We offer a range of supplementary services, including hedge trimming, garden maintenance, and seasonal clean-ups. These can be added to your service package upon agreement and additional fees.
Termination Conditions
Termination by Customer
Clients may terminate the service agreement with a 30-day written notice. Termination requests should be submitted via email or certified mail to ensure proper documentation.
Termination by Service Provider
We reserve the right to terminate services with a 30-day notice for non-compliance with terms, non-payment, or any behavior that hinders our ability to provide quality services.
Privacy Policy
Data Collection
We collect personal information necessary for service provision, including name, address, contact details, and payment information. This data is securely stored and handled in compliance with relevant data protection laws.
Data Usage
Your information is used solely for managing and improving our services. We do not share your personal data with third parties without your explicit consent, except where required by law.
Dispute Resolution
Mediation
In the event of a dispute, both parties agree to seek mediation before pursuing legal action. Mediation aims to resolve conflicts amicably and preserve the professional relationship.
Governing Law
These Terms and Conditions are governed by the laws of the jurisdiction in which Lawn Mowing Bethnal Green operates. Any legal disputes will be handled within this legal framework.
By engaging our services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. We are committed to providing exceptional lawn mowing services while maintaining transparency and fairness in all our dealings.
